1.0 Policy Overview
This is an outline of our policies and procedures on the collection, use and disclosure of your information when you use our service. It also tells you about your privacy rights and how the law protects you. As we are regulated by Eswatini Data Protection Act, 2022 (https://www.edpa.org.sz), our mandate is to safeguard all information collected from our clients and ensure that they have access to it.
2.0 Collecting and Using Your Personal Data
2.1 Types of Data Collected
Personal Data: While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you upon arrival for check in. Personally identifiable information may include, but is not limited to:
1. Email Address
2. First names, and last name
3. Phone number
4. Address, State, Province, ZIP/Postal code, City, Citizenship
2.2 Use of Your Personal Data
The Company may use Personal Data for the following purposes:
(i) To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
(ii) To provide You with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information.
(iii) To manage Your requests: To attend and manage Your requests to Us.
(iv) With Your consent: We may disclose Your personal information for any other purpose with your consent.
3.0 Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. As guided by the Eswatini Data Protection Authority (EDPA).
4.0 Transfer of Your Personal Data
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to another organization or a country unless there are adequate controls in place including the security of your data and your prior consent.
5.0 Deleting Your Personal Data
You have the right to delete or request that we assist in deleting the personal data we have collected about you. You may also update, amend, or delete your information at any time by contacting us or emailing us via bookings@asanteswazi.com .
6.0 Disclosure of Your Personal Data
We may use or disclose some of your personal information for the following purposes:
(a) Business Transactions: If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
(b) Law enforcement: Under certain circumstances, the company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
(c) Other legal requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of the Company
– Prevent or investigate possible wrongdoing in connection with the Service
– Protect the personal safety of Users of the Service or the public
– Protect against legal liability
7.0 Security of Your Personal Data
The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. We will make sure that the data we have collected from anyone under the age of 13 without verification of parental consent is deleted.
8.0 Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9.0 Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By visiting this page on our website: https://asanteswazi.com/contact-us
By phone number: +268 76735718 / +268 2505 3556
By Email: bookings@asanteswazi.com
By Visiting Us: Lot 693, Corner Southern Distributor and Lugagane Road Manzini, Eswatini